Context Data

Smartpoint knows the context of the session at any moment in time. Therefore, some session data can be queried and used at any time.

Available session data

Smartpoint SDK can be used to find session data, such as PCC, active work area, other work areas, and agency information.

Access the current PNR

To access the current PNR, it is a best practice to use the UIHelper CurrentTEControl method to access the current booking file from the TEControl being used.

Note: Another way to access the current PNR is by using the PNR viewer control. However, you must be careful when using the PNR viewer control to access the current PNR. Remember that agents can open multiple windows so multiple PNR viewer controls may be available. Therefore, you must be certain that the current PNR viewer contains the booking file you need. Although it is not recommended, you can access a booking file using the PNRHelper as follows.